Quebec Complaint

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Here's an example complaint:

I have asthma and use an inhaler, so I can't wear a mask. My doctor wrote a medical exemption note for me. On February 1, 2021, I went shopping to the X Grocery Store without a mask. The store manager saw me and told me that I cannot shop there without a mask. I told him that I have a medical exemption. The manager told me that I need to put on a mask or leave. I kept saying that I have a medical exemption, but the store manager told me that it's against the law for me to be shopping without a mask. He told me that if I won't leave, he will call the police. So I left the store without being able to buy groceries for the week.

Here's how to file the complaint:

You can download a complaint form on the Quebec’s Commission des droits de la personne et des droits de la jeunesse’s website at

You can contact the Commission by phone at 1.800.361.6477 to help you prepare your complaint.

The completed complaint form can be submitted by email at [email protected] or mail at:

360, rue Saint-Jacques, 2ᵉ étage
Montréal (Québec) H2Y 1P5

Here's a sample form for your reference:

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