Here's an example complaint:
I have asthma and use an inhaler, so I can't wear a mask. My doctor wrote a medical exemption note for me. On February 1, 2021, I went shopping to the X Grocery Store without a mask. The store manager saw me and told me that I cannot shop there without a mask. I told him that I have a medical exemption. The manager told me that I need to put on a mask or leave. I kept saying that I have a medical exemption, but the store manager told me that it's against the law for me to be shopping without a mask. He told me that if I won't leave, he will call the police. So I left the store without being able to buy groceries for the week.
Here's how to file the complaint:
You can download a complaint form on the Quebec’s Commission des droits de la personne et des droits de la jeunesse’s website at https://www.cdpdj.qc.ca/storage/app/media/porter-plainte/Formulaire_plainte_Charte_EN.pdf.
You can contact the Commission by phone at 1.800.361.6477 to help you prepare your complaint.
The completed complaint form can be submitted by email at [email protected] or mail at:
360, rue Saint-Jacques, 2ᵉ étage
Montréal (Québec) H2Y 1P5