Frequently Asked Questions and Help

Rebel News Plus (stylized as RebelNews+) is our premium subscription service which gives you access to our premium TV-style shows and featured content:

We offer three types of membership plans:

  • Monthly Plan: Get full access to all Premium Content - for only $8 a month.
  • Yearly Plan: Get full access to all Premium Content - for an annual fee of $80 a year - that's the equivalent of 2 months free!
  • The Producer's Club: Get full access to all Premium Content for a year as well as amazing extras like private get-togethers in cities like Calgary, Edmonton, Vancouver, Toronto and Ottawa. Even get discounts on special Rebel merchandise. All for only $250 a year.

Learn more on how to Subscribe:

The ‘Login’ button for RebelNews+ is in the top-right corner of the RebelNews.com homepage. Simply click on ‘Login’ and enter your email and password to gain access. 

For visual instructions on how to login, see below:

It's easy to subscribe to RebelNews+, just follow these steps: 

  1. In the upper-right corner of the page, click on Subscribe. If you're using a mobile device, it will appear in the menu.
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  2. Choose any of the three subscription plans. 
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  3. If you haven't created an account on our new system yet, do so now by filling out all the details, and clicking on REGISTER.
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If you already have an account, click the LOGIN tab, enter your email and password and click LOG IN. 
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 If you are having password problems, check out  How do I reset my password?. 
 
4. Finally, enter your payment details, and click SUBSCRIBE. 
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5. Enjoy. 

The Producer’s Club is our ultimate RebelNews+ package that unlocks all the premium content shows plus access to our exclusive, Producer’s events and get-togethers in cities like Vancouver, Calgary, Edmonton, Toronto and Ottawa. 

Producer’s Club members benefit from special discounts on Rebel merchandise, and receive a free, wallet-sized Producer’s Club Membership Card. 

Unfortunately, the RebelNewsPlus native app is no longer supported on ROKU or Apple TV platforms. However, we are working on other solutions. We have enabled video casting to Apple TV and Chromecast. 

Additionally, we are also hoping on releasing a mobile app with better casting options. 

For now, we suggest that you login through our website directly, to enjoy our content on your smartphone, tablet or computer.

If you are having trouble viewing Rebel News video or content, try the following simple fixes:

While logged in, hover over the ‘Account’ menu in the top-right corner of the page, a drop-down menu will appear with the following options: ‘Details’, ‘Billing’ and ‘Change Password’. 

Select ‘Change Password’ and a pop-up will appear. Click your mouse in the ‘Password’ field and enter your current password.  

Next, in the following two fields, enter what you wish your new password to be. Click ‘Update’ and your password will be changed. 

You can now enter your new password along with your email address to log into RebelNews.com. 

For visual instructions on how to login, please view below:

 

See below for visual instructions on how to reset your password:

1. In the upper-right corner of the page, click on Login.
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2. On the login screen, click the Forgot password?button under the password field.
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3. Enter your email address and click RESET.
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A new form will appear. Leave it open.

4. Go to your Inbox and look for an email with the subject: "Reset Password". If you don't see the email in your Inbox, make sure to check your Spam and Trash folders. 

5. Copy the Token (the long string of numbers) from the email and paste it into the Token field of the form you received earlier.
 
Type in and confirm your new password in the other two fields of the form, and click SET. 
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 Your password has now been changed. 

RebelNews+ required a mailing address to sign up in order so that we can alert our fans of Rebel events in their areas and even mail them the occasional letter or perk.

In order to update your mailing address, you can follow these simple steps:

1. While logged in, hover over the ‘Account’ menu in the top-right corner of the page, a drop-down menu will appear with the following options: ‘Details’, ‘Billing’ and ‘Change Password’. 

2. Select ‘Details’ and a pop-up will appear.

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3. Simply change any information you desire (Street Name, City, etc.) and when finished, click ‘Update’ at the bottom of the menu. 

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We are currently working on a way to enable you to upgrade or downgrade your subscription seamlessly.

Until then, if you wish to change, you will need to cancel your current plan, wait for the access to expire, and then purchase your new plan. 

For assistance or questions in regards to this, don't hesitate to contact us on [email protected]

  1. In the upper-right corner of the page, click on Login.
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  2. Enter your email and password and click LOG IN.
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  3. In the upper-right corner of the page again, click on Account and then on Billing.
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  4. Enter your new card details.

  5. Click UPDATE. 

Please note, that if no purchases nor transactions have been made with RebelNews, you will not have a default card setup, and thus no information will appear on this screen. 

  1. In the upper-right corner of the page, click on Login.
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  2. Enter your email and password and click LOG IN.
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  3. In the upper-right corner of the page again, click on Account and then on Details.
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  4. Click on My Subscriptions.

  5. Click on your subscription. 

Here, you will see the subscription details, like the price, renewal or expiration date, etc. 

Use the following steps to view your RebelNews+ account and renewal information:

1. Log into your RebelNews+ account

2. Once logged in, click on "Account" in the top-right corner of the screen, then "Details"

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3. Click on "My Subscriptions"
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4. Here you will see your Active Subscriptions; click on the drop-down arrow to view your renewal date, subscription type and more.

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  • Make sure you are using a supported card: Visa, Master Card, or American Express. The following cards are not supported: Discover, Diners Club, JSB, and UnionPay. 
  • Make sure you are entering the card info correctly and manually. Don't use copy/paste. 
  • Contact your bank. Make sure there are no issues with the card or bank account, that you have enough funds, that online payments are enabled, and that your bank is not blocking the payment. 
  • Clear your browser's cache and cookies. 
    (Instructions: https://page.inplayer.com/cacheandcookies/
    )
  • Access the website via private/incognito mode. 
    (Instructions: https://page.inplayer.com/incognito/)
  • Try using a different browser (Chrome, Mozilla, Safari, Edge etc.). 
  • Try using a different device. 
  • Try using a different card. 
  • Try using a different payment method (PayPal, Direct Debit, etc), if one has been made available on the final payment screen. 
  1. In the upper-right corner of the page, click on Subscribe.
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  2. Select your preferred subscription plan.
     discount2.PNG
  3. If you haven't created an account on our new system yet, do so now by filling out all the details, and clicking on REGISTER.
     discount3.PNG

 If you already have an account, click the LOGIN tab, enter your email and password and click LOG IN. 
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If you are having password problems, check out  How do I reset my password?. 
 
4. To use your voucher, click on add voucher. 
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5. Enter your voucher code. If the code is valid, you will see the price change at once.
 
6. Finally, enter your payment details, and click SUBSCRIBE.

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Make sure you are logged in with the same account you used to make your purchase. 

If you are sure you are using the correct account, try the following: 

  • Refresh your browser page. 
  • Make sure you are not using a VPN. 
  • Clear your browser's cache and cookies.
    (Instructions: https://page.inplayer.com/cacheandcookies/)
  • Access the website via private/incognito mode.
    (Instructions: https://page.inplayer.com/incognito/)
  • Try using a different browser (Chrome, Mozilla, Safari, Edge etc.)
  • Try using a different device. 
  • Try using a different network like another WiFi connection, 4G or a Hotspot. 

All charges for monthly and annual subscriptions are non-refundable. If an error in billing was made, you can always contact us

To view our full cancellation/refund terms and policies surrounding our services and fees, please go to our Terms & Conditions page.

To donate with PayPal, cryptocurrency, international currency, e-transfer or by cheque/traditional mail, simply head to RebelNews.com/Donate and help keep independent media alive. 

Rebel News does not receive government funding nor sell user data for profit. We rely on donations to keep our doors open, and to send our investigative reporters to cover stories the mainstream media refuses to. 

To respect the privacy and maintain the integrity of our donors, Rebel News will not disclose or disseminate any personal information about anyone who donates. 

Any surplus funds raised for specific initiatives will be used to cover other costs associated with that project, such as web development, website hosting, legal fees and other such expenses. 

Please note that contributions are not tax deductible. 

To donate, visit: RebelNews.com/Donate

To subscribe to Rebel News on YouTube simply go to YouTube.com/RebelMediaTV or click on the following link:  

Subscribe to Rebel News (must have a YouTube account to subscribe)

For any technical support, login issues or to send a news tip, visit our Contact page to find the appropriate contact information.  

  • By David Menzies

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