Jesse Brown also reveals the shady ways that Ezra is going about this with the petition. He won’t disclose actual numbers, etc.

I hope Ezra responds to this. http://canadalandshow.com/podcast/tim-hortons-boycott-fiasco

*Rebel Media’s growing

Jimmy, 1. Past and ongoing radio ads on this debacle. 2. This isn’t a Rebel-Media-only boycott; others are involved. 3. Rebel Media’s going. 4. This ain’t over. 5. There’s also such a thing as integrity, accountability, customer service and decency (see my first comment on this thread). If your point is completely cynical and that 5 doesn’t matter, then that says something about who you are.

However, to some people it matters. Tim Hortons isn’t going to be getting as much money from those people. It’s a competitive marketplace. This adds to a general dissatisfaction with Tim Hortons after their sale to foreign interests.

Anyway, you’re being obtuse, and intentionally so. You know I talked about the amount growing, that those who signed the petition won’t be (and never are) the sum total of those upset about it, etc. You’re anti Rebel Media. I get that.

I personally have criticized Ezra on several occasions. Here, he’s right, and the Tim Hortons Canada President handled this abominably; plus it matches my personal experience about their horrible and ultimately dishonest communication, or lack thereof, from Tim Hortons head office.

For what it’s worth, since McDonald’s (Canada) was brought up (where I am now, within eyeshot of a Tim Horton’s, but not giving them my money), not only do they have better coffee for less money with free refills, etc. … I’ve had a few occasions to communicate with their management, local stores and higher up, over the years. They have never, ever, in my experience dropped the ball on communicating, refused to get back to you, simply stonewalled, etc.

My one and only time communicating with Tim Horton’s, as urged to do so by their website, resulted in a pro forma reply, then nothing for half a year(and counting).

Colour me very unimpressed with Tim Hortons.

This is why Ezra is so important to Canada. A bug up the rump of the liberal elite and those who capitulate to them.

Jesse Brown from Canadaland nails it – this whole Tim Hortons thing is about manipulation and manufactured outrage from people like Ezra.

Last week a Conservative strategist fooled the media into thinking there was a popular, grassroots movement to boycott Tim Hortons on behalf of the oil industry. There was not. BuzzFeed Canada’s politics editor Paul McLeod revealed the scheme, and talks to Jesse about how reporters get played by people in politics all the time.

http://canadalandshow.com/podcast/tim-hortons-boycott-fiasco

Christoph,

Millions upon millions of Canadians don’t know that The Rebel even exists. The numbers here are incredibly small, so the notion that a significant number of people are even going to see this video is laughable.

Despite Ezra attempt at trying to make The Rebel look reputable and successful – you are aware that the Rebel is a tiny little website with not a lot of viewers/traffic right?

I can understand anyone making a mistake and then correcting it w an apology. I cannot understand this stupidity and arrogance against their loyal customers. I just signed the petition. MacDonalds just got another customer, Tim Hortons just lost another.

“I am quite sure they laughed when they went back into their office.”

In this, we agree.

That you think this obvious apparent attitude won’t hurt them with a significant portion of their customers, though, is the delusional thing. This video starts with the secretary pretending, no doubt not of her own initiative, that various people who are there aren’t there. Then they’re too busy to meet. Then the President comes down. Demands the camera be turned off. Contradicts himself saying it was and wasn’t about politics. Demands the camera not be turned on before he will even listen to a petition from his customers.

LOLz.

Thank you Ezra. We can always count on you to fight for what is right. At least we know where we stand now. In the eyes of Tim Hortons we don’t mean a thing, They would rather stand with their activists and protesters. I’m standing on the side of boycott making my own coffee and breakfast sandwiches at home and they taste better than anything from Tim Hortons.

Christoph,

You are delusional. 8,500 customers means nothing to a company that has millions of customers daily. Tim Hortons will acquire that in new customers by next month.

If Tim Hortons were truly worried, they would do something about it. I am quite sure they laughed when they went back into their office. So great, they now have the petition and this will be forgotten about very soon.

Look at it this way, I am quite sure Bell and Rogers have pissed off 8,500 customers – but they are still running their business as usual – because they have millions of customers.

Casual Friday?

“No Ezra – this video means less than nothing and millions of Canadians will continue to make Tim Hortons their coffee destination. You have already lost.”

You’re a liar. Ezra Levant expressly said that Tim Hortons will go on.

But, for every person who has signed the petition so far there are likely some who have not, but feel similarly. That’s how these things go. There are certainly a lot of Canadians with respect for the resource industry, and these are among Tim Hortons’ core customers.

8,500 customers, though, is still a lot. No company wants to lose even that many, and that is just the tip of the iceberg. Further, this thing isn’t over. That was 8,500 before David Clanachan just embarrassed himself like a clown, twice demanding that the cameras be turned off and/or not turned on … not even willing to hear a petition *FROM HIS OWN CUSTOMERS* on camera.

It was abysmal.

Will Tim Horton’s die over this? No. Lose some profits and hard-earned brand loyalty in Canada? Yes.

It’s amazing that Ezra actually thinks Canadians give a shit about this beyond some negligible number. He is talking as if millions of Canadians are backing him and no longer going to Tim Hortons.

No Ezra – this video means less than nothing and millions of Canadians will continue to make Tim Hortons their coffee destination. You have already lost.

Wow – Tim’s COO just got eaten alive – funny to watch. COO was getting crusty at the end. You’d figure COO would have taken the “how to talk to the media” course – more corp execs have.

Nicely spun out of Tim’s control. Well done Ezra.

Well done Ezra. The COO doesn’t have any respect for the petition or the people that signed it. Well, now that he’s under the microscope it’s entertaining to watch him squirm. In the meantime I’ll continue to boycott their products. They don’t have anything that is particularly good or exclusive. McDonald’s, Starbucks or Second Cup, as you mentioned, are all just as good.

Boy! That guy is a real jerk. So who owns Tim’s now? Parmalat?

I have had a couple of issues with Tim Horton’s. One was a contest they had and never announced a winner. I emailed them, phoned them and tried to communicate with them any way I could. They never got back to me and when I inquired at their stores they said they never heard of the contest, even though I had web print offs and all. I have found Tim’s to be be very underhanded since they have lost their Canadian status. I quit dealing with them long ago and this just vindicates my decision.

well as it turns out McDs has bought timmys old recipe for coffee just about two years ago and its really good coffee, so that is were I will be going from now on. I use to spend a lot of money at timys. thats were I meet my wife. so sad that they did this.

Why exactly should Ezra be respected by Tim Hortons. He’s a guy who runs a website – he is not an actual journalist and The Rebel is not deemed to be a reputable media source yet. Anyone can do what Ezra is doing – it doesn’t make you a journalist because you start a website. Ezra is lucky that the receptionist gave him the time of day.

Oh the irony of Ezra saying “don’t lie to me”, when Ezra has been proven to be a full blown liar. The only thing this video shows is that you are an attention whore.

James Small, your comment is incoherent. This is about a boycott, and not liking it. Obviously, that requires reporting on it and talking about it. Did anyone say that Tim’s can’t cancel advertising of Canadian energy companies in response to tweets by left-wing American advocacy groups?

No. No, they did not.

We’re saying that unless Tim Horton’s ups its game in its communications (see also my comments below) with its customers, and prioritizes Canadians jobs and wellbeing, it will face a backlash from its core customer base. Fundamentally, your comment agrees that is a proper response, so I’m not sure what it is you’re complaining about. It seems the thrust of your comment was a red herring.

Great job Ezra, as usual.
I agree with Jack. I would try other coffee chains, but there are none in my small town (other than Tim’s and McDonald’s). I really like McDonald’s coffee, now that I have tried it. Its good. Try something different, you’ll probably like it.

TBH this is a non-story. It’s a private company. They can do what they want… or at least SHOULD be able to do what they want. If they broke a contract with Enbridge, then it’s between Enbridge and Tims. Let their lawyers sort it out. Not our concern regardless of the implications. If people don’t like it they can boycott it, but I don’t think there’s any big conspiracy here. And even if there is, unless tax money is involved, it’s none of our business.

“I also just submitted an email to TH on their website.”

I also submitted an email to Tim Horton’s on their website (as urged to do so by their website) six months ago on another matter. I hope your experience with them is more fruitful than mine was. I found them to be quite disingenuous.

I also just submitted an email to TH on their website. I let them know how unhappy I was with their response and your treatment while at their Canadian head office.

I don’t know if a human being actually reads those emails after reading Christoph Dollis’ recount of his experience. Nevertheless, it is on there server if they care to read it.

I’ve just discovered that McDonald’s serves pretty good coffee. As good as Tim’s. Better than Starbuck’s.

I knew he was pure evil when I first saw him – he is the one who brought us frozen doughnuts!
http://www.macleans.ca/economy/business/dark-rich-and-bitter/

I’m going to point out something else about Tim Horton’s that is similar to this and has been bothering me.

Their in-store Wi-Fi blocks certain websites. That’s fine. That’s their right. Properly, they have contact information on their website to write to them if you feel a website was inappropriately blocked.

I wrote to them about, not a political website, but a website where people go to write their stories about their difficulties with life, up to and considering suicide, but ultimately the website in question forbids posting suicide methods or looking for suicide partners, but encourages honest discussion and people emotionally supporting each other. Someone I care about posts there, and I go to check on their posts, largely to know what’s happening in their life and, honestly, if they need my emotional support more at the moment.

So I wrote to Tim Horton’s in on December 15th of last year,pointed all this out, and asked them if they would unblock the site. Tim Horton’s replied a day later saying that my request is in the process of being reviewed.

I wrote them back the next day with my thanks for their consideration and asked them to write back when they had made a determination after reviewing it. To be reasonable, I intentionally gave them a full month before contacting them again. My next email was, quote:

“You have now had this in your hands for a full month. What is going on?

“Or did you intend to do nothing and not even get back to me?

“It’s fine to have a process for me to follow, which I did, and to reply initially, which you did, but then something actually has to happen one way or the other, don’t you agree?

“Kind regards,

“Christoph”

Can you guess what happened? If you said, "Tim Horton’s went full-on ’turtle’—their normal posture when facing any kind of difficulty, it would seem—you got it right.

Almost another month later, on February 11th, I wrote them another email, simply:

“Well?”

I wrote them one more, frankly, terse and, at that point, purposefully irate email on March 29th. Other than an initial pro forma pretend to look into it email, Tim Horton’s did not communicate and did not care to communicate.

I find their attitude about such a sensitive topic, and also their customer service and communications, atrocious. What is going on over there with those people at Tim Horton’s head office?

Do they even care about ordinary people? Or do they care about appearances, but can’t be bothered to do the right thing… not even to communicate, even if one didn’t agree with their decisions?

I think Tim Hortons needs to simply serve the coffee donuts and other foods and beverages and keep their nose out of politics altogether. They are not there to dabble in politics there are there is a food service company and that only once more they are owned by a foreign Company now and we don’t need Forner sticking their nose is into our politics. BOYCOT Tim Hortons altogether.