ArriveCan contractor receives seven year ban over sketchy dealings

GC Strategies, the main contractor for ArriveCan, administered none of the IT work on the pandemic application.

 

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GC Strategies, the main contractor for ArriveCan, received a seven year ban on all government contracts Friday owing to past conduct. The IT firm, which administered none of the IT work itself, was awarded more than $19 million for the pandemic application.

Public Services and Procurement Canada deemed the supplier "ineligible" after evaluating their conduct, and had already excluded two other ArriveCan contributors, Dalian Enterprises and Coradix Technology Consulting.

Introduced in April 2020, the ArriveCan app was created by the federal government to track entrant health and contact data, and to digitize customs and immigration declarations during the COVID-19 pandemic.

Auditor General Karen Hogan will release an audit on Tuesday examining the ArriveCan contracts and payments to GC Strategies and other companies, specifically addressing policy compliance and value for money, according to the Canadian Press.

A prior report revealed Canada's ArriveCan app cost $60 million due to poor record-keeping and reliance on external contractors. The initial ArriveCan contract was valued at $2.35 million.

Partner Kristian Firth was accused last year of using relations with public servants to secure lucrative ArriveCan contracts, alleging officials allowed excessive charges by not following proper procedures. “We were picked,” said the IT supplier. “We didn’t solicit,” he clarified, refuting claims of bribery.

The federal government, via Public Services and Procurement Canada, states it is actively working to enhance the integrity of its procurement procedures.

Firth appeared before the House of Commons last spring after declining to answer committee questions during previous engagements.

After two hours of questioning, Firth's testimony was cut short due to a doctor's note citing mental-health concerns. Liberals refrained from questioning, prompting opposition pushback.

After the fact, conflicting testimonies from ArriveCan managers led to the discovery of thousands of "deleted" emails over sole-sourced contracts mainly to GC Strategies, which is now under RCMP investigation for fraud related to ArriveCan billing.

In 2022, GC Strategies admitted subcontracting IT work to multiple firms and adding commissions of up to 30%. “We were paid to recruit and find resources who built the app,” Firth said. “This was not our app.”

Firth was allegedly paid $2,600 an hour for ArriveCAN work, an amount exceeding the earnings of an average NHL player. “We invoiced monthly,” the consultant told MPs last April 17. “At any time we could have been stopped.” 

His workplace, a Woodlawn, Ontario bungalow, was raided the day prior by RCMP.

A 2024 study revealed Canada's federal IT procurement rules violate global standards, leading to issues like the ArriveCan debacle and a lack of internal IT expertise. Lengthy, costly contracts favor major companies (IBM, Bell, Microsoft) and neglect open-source recruitment. 

IT spending surged under prime minister Justin Trudeau, especially on consultants, who significantly outnumber staff in many departments, with Public Services and Procurement Canada at 151%. 

Without reforms and empowered internal teams, further IT project failures are expected, and attracting skilled staff will remain difficult, the study revealed. Sudden cuts to consulting would also cause problems.

Public sector IT salaries are also far below private sector rates, it said.

Alex Dhaliwal

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Alex Dhaliwal is a Political Science graduate from the University of Calgary. He has actively written on relevant Canadian issues with several prominent interviews under his belt.

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COMMENTS

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  • Fran g
    commented 2025-06-10 18:55:38 -0400
    He should be fined all the money he illegally made off the tax payer and be put into jail for capital fraud. Also a life ban on any dealings with the government. Asshole
  • Bernhard Jatzeck
    commented 2025-06-10 00:35:56 -0400
    It’s cheaper and easier for the government to sweep it under the rug than to take them to court.
  • Robert Pariseau
    commented 2025-06-09 20:00:30 -0400
    Try that in the private sector.
  • Bruce Atchison
    commented 2025-06-09 19:30:21 -0400
    It’s nowhere close to what this jerk deserves. Throw the book at him and his partner in crime.