ArriveCan managers find thousands of ‘deleted emails’ crucial to RCMP investigation

The Canada Border Services Agency found 1,806 pages of ArriveCan emails previously thought to be destroyed.

Elected officials are perplexed by the entangled web of testimonies by ArriveCan managers, which appear contradictory. Erin O’Gorman, president of the Border Services Agency, wrote they have uncovered thousands of previously “deleted” emails.

“We trust this clarifies any potential misinterpretation,” O’Gorman wrote the Commons government operations committee. The Agency provided the committee some 1,806 pages of ArriveCan emails as part of a June 5 order to produce records. 

That contrasts prior testimony which detailed those emails were gone. President O’Gorman wrote October 18, "there were no backup files accessible following the account deletion.”

All emails concerned Minh Doan, the Agency’s former chief information officer, who awarded lucrative sole-sourced contracts to preferred suppliers, reported Blacklock’s ReporterIt was mostly sourced to GC Strategies, a two-man IT firm whose office the RCMP raided on April 16.

A police investigation into fraudulent ArriveCan billing remains ongoing.

Doan admitted last June 5 to losing the emails, citing technical failures while changing the battery of his government-issued laptop. “When transferring files from my old computer to my new one, files were corrupted and emails were lost. I personally reported this,” he said.

The sudden discovery of those “deleted” emails follows testimony where MPs expressed outrage over the destruction of evidence. Conservative MPs, in particular, pushed for access to thousands of records and text messages tied to the executive, who oversaw ArriveCan, the flawed $59.5 million health-travel surveillance app.

Among the evidence tabled against GC Strategies includes purchasing food and beverage for ArriveCan managers, and receiving a $2.35 million federal contract in April 2020 without forwarding a proposal.

“Mr. Firth has made connections and met with public servants for over a decade, winning and dining them for contracts,” MP Stephanie Kusie said earlier. “Officials became comfortable with the system. Officials allowed Mr. Firth to charge millions because they weren’t willing to follow the rules.”

“We invoiced monthly,” Kristian Firth, managing partner at GC Strategies, told MPs April 17. “At any time we could have been stopped.”

Auditor General Karen Hogan estimated the firm received $19.1 million in contracts concerning the application. The company never performed any IT work, making up to a 30% commission from subcontractors.

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Alex Dhaliwal

Journalist and Writer

Alex Dhaliwal is a Political Science graduate from the University of Calgary. He has actively written on relevant Canadian issues with several prominent interviews under his belt.

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